What Premium is today
Premium includes the same available local tools and the same file and page limits as Free, plus Local OCR Power: additional OCR language packs (Hindi, Bengali, Tamil, Spanish, French, and German) and scanned PDF OCR up to 20 pages, in the browser. English image OCR remains free. Premium also reserves an ad-free experience if ads are introduced later. Advertising networks are not enabled on the site today.
Listed prices are ₹199 / month or ₹999 / year. The charge shown at Dodo Payments checkout is authoritative.
How to cancel
Sign in, open Account, and cancel Premium at period end when that control is shown. Cancellation is sent to Dodo Payments. You keep Premium until the paid period ends, then access returns to Free. Available local tools remain on Free; Local OCR Power does not.
ZANCTA does not offer an in-app “cancel immediately and refund unused days” control. Cancellation takes effect at the end of the paid period.
Who is the seller
Checkout is hosted by Dodo Payments, acting as Merchant of Record. ZANCTA does not store card data. Customer invoices, tax collection, and provider-side refund receipts are issued by that provider on covered transactions.
Refunds
Billing questions: billing@zancta.tech. Do not send card numbers, account tokens, or files by email.
Provider-initiated refunds, where allowed, are processed by Dodo Payments according to its published refund and dispute rules (including a typical merchant-dashboard window of 30 days from the original transaction, and card-network dispute processes that are separate from any “no refund” wording). Settlement timing depends on the customer’s payment method and bank.
A refund does not remove the local tools that remain available on Free, including English image OCR. Local OCR Power is a Premium capability and is not included on Free.
Disputes
Card chargebacks follow the customer’s issuer and card network. Dodo Payments documents merchant response windows for disputes. A response-time SLA is not published.
Independent of ZANCTA, Indian consumers can use the government-run National Consumer Helpline (1915 / consumerhelpline.gov.in) or file at e-Daakhil. These are general public channels, not a ZANCTA-specific process.