/contact
Contact ZANCTA
Contact channels
Customer support
support@zancta.techPrivacy
privacy@zancta.techSecurity
security@zancta.techBilling
billing@zancta.tech
Before you write
Use the shortest route to a useful answer.
A little context helps: the tool, the file format, the visible limit, and what happened before the problem appeared. Never send passwords, tokens, payment-card data, or private files.
Product help
Start with Help, the FAQ, and the relevant tool page for formats, limits, and workflow guidance.
Open Help →Privacy or security
Use the dedicated privacy or security address for requests that should not go through general support.
Read Privacy →Billing questions
Use the billing route for invoices, refunds, cancellation, and Premium account questions.
Read refunds →
Privacy and security
Privacy requests: privacy@zancta.tech. Security reports: security@zancta.tech. Do not send passwords, session tokens, payment-card data, or private files by email. See Privacy and Security.
Billing and policies
Billing and refunds: billing@zancta.tech. Legal and policy questions use support@zancta.tech, Terms, Privacy, and Refunds.
Independently operated
ZANCTA is an independently operated software product. Customer, privacy, security, and billing enquiries are handled through the published ZANCTA contact channels. Product terms, privacy practices, and refunds are on Terms, Privacy, and Refunds.
Indian consumers can also use the government-run National Consumer Helpline (1915 / consumerhelpline.gov.in) or file at e-Daakhil.